The trade and brand name A Matter of Concrete is owned by Dasawe and is registered at the Chamber of Commerce under COC number: 54949238 and VAT/BTW number: NL002205568B41. Please read these Terms and Conditions carefully before using the website sir-francis.com. Please use our contact form to get in touch.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.



All sales are final.  We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to you.
If an exception is made and we agree you can return your item, any shipping consequential costs are for you, the client, not us.

Refunds and Exchanges:  To be eligible for a refund or exchange, you must first email within 30 days of the order date.  Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out.  If a replacement item is not available, we will refund the full purchase price.

Your satisfaction is our number one priority.  Please let us know how we are doing and how we can improve.


We respect our customers’ personal information as private and confidential information and will not share this with any third parties. Your information is secured and encrypted and abided by PCI Data Security Standards. We don’t store full credit card numbers.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


All prices displayed on the website are including VAT and excise tax and excusing delivery costs (unless stated differently). Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Purchased items will be delivered within 5 working days after the order in most cases. We strive to deliver your order as soon as we can. If you’re not satisfied with the content (unopened) of your delivery please get in touch so we can find a suitable solution. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the website at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We’re not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer’s business, to family buyers, to others or to property of third parties. If it is established that the seller could be held liable for any damage, liability is capped at the order of the order and never more than € 100 in total. Dasawe is not liable for the non-availability of permanent www.sir-francis.com or for technical or electronic errors on the site.


Unless otherwise specified and except to the extent Dasawe products are offered for sale in the Netherlands through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Dasawe products and services available in The Netherlands and select foreign markets. This Site is controlled and operated by Dasawe in Rotterdam; The Netherlands. This Agreement shall be construed in accordance with the laws of the Netherlands, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the The Netherlands.


These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Dasawe and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Dasawe is registered at the Chamber of Commerce under COC number: 54949238 and VAT/BTW number: NL002205568B41and is located at the Van Nelleweg 1, Schiehal E, 3044BC in Rotterdam. Telephone number is 0031 (0)6 19876742.